FAQ's

Answers to our most frequently asked questions!

As the new owners of kollage SQUARE™ Needles, we’ve been answering lots of questions! We decided to collect all those questions and answers in one place so you can find them easily.

Why Square needles?

As a crafter, your hands are your most valuable tool. Even if you’re not currently experiencing hand or wrist pain, it’s worth treating them right by selecting needles and hooks that support all the hard work they’ll be doing for years to come!

Our SQUARE™ needles and hooks are perfect for knitters who have arthritis, carpal tunnel syndrome, and stiffness or joint pain in their wrists and fingers.  SQUARE™ needles and crochet hooks decrease contact stress by giving your fingers a flat surface to rest on while knitting. This is different from traditionally-shaped round needles and hooks, which force your fingers to rest on smaller, convex-shaped surface areas. Reducing contact stress relieves strain and tension in your fingers, which in turn decreases hand and wrist discomfort while knitting.

Our ergonomic needles are really having an impact on our customers lives:

“I began knitting in 2008, and I’m not kidding when I say I’ve tried almost every type of knitting needle on the market. When I got my first pair of kollage SQUARE™ Circular needles, I was skeptical – they couldn’t be THAT different, could they? Imagine my surprise when I realized that my chronic wrist pain had alleviated, and I was able to knit for hours without strain! My physiotherapist could even tell the difference, and now I have orders to never use any other type of needles again. I’m a fan for life!”

–Rebecca Diamond (tatmom on Ravelry)

How do you measure the size of a SQUARE™ needle?

You will never need a gauge to measure our SQUARE™ needles because the sizes are laser etched, meaning they will never rub off!

However, if your glasses aren’t handy and you need to determine the size of your needle or hook, SQUARE™ needles can be sized the same way you would size your round needles!  That’s because your SQUARE™ needle fits neatly within a circle (geometrically speaking). For a round needle you’re measuring the diameter of the needle, but for a SQUARE™ needle you’re measuring the size diagonally from corner to corner. Try it!

Or we now have a SQUARE gauge ruler that lets you get a quick size measure.

What’s the difference between your soft and firm cables?

When you’re knitting, do you prefer a soft or a firm cable? The good news is we have both! Our soft cable is flexible with no memory, a favourite for those who love magic looping. Our firm cable is firm enough to carry your stitches on heavier projects but also has a unique swivel join, allowing your needles to move easily and flexibly in your hands.

All of our circular needles are available with either the soft or firm cable in sizes US0-11 and a variety of cable lengths so you can select the perfect needle for every project.

What are our needles and hooks made of?

kollage SQUARE™ Needle tips are crafted with anodized aluminum, which not only gives them a beautiful titanium finish, but guarantees that your needles will never lose their smooth surface or develop tarnish. Our DPNs are available in 5”, 6” and 7” lengths and in sizes US0-US10 (2.0-6.0mm) and our straight needles are available in 10 inch lengths in sizes US2-US11 (2.75-8.0mm).

The ends of our circular needles are attached to stainless steel joiners which connect the cables (either soft or firm – see above!) Our circular needles are available in needle sizes US0-US11 (2.0-8.0mm) and in either our soft or firm cables in a variety of lengths.

Each of our SQUARE™ Crochet Hooks have a beautifully hand-crafted, American Walnut handle and come in both pointed and round tips. Our hooks are available in US sizes A – I (2.0 – 5.5mm).

Composition tech. for allergies...

Our Aluminum needle parts are composed of aluminum, zinc, silicon, iron, copper, manganese, magnesium, chromium, titanium, and other trace elements. Similarly, our stainless steel barrels include carbon, manganese, phosphorus, sulfur, silicon, chromium, and trace elements. If you have specific metal allergies we must advise caution. While the raw chemical compositions of our materials do not include other metals such as nickel etc., there are potential sources of cross-contamination during our manufacturing processes. The lathes we use process various metal materials, which could lead to metal contaminations. Additionally, our anodizing process involves dipping in solutions that handle multiple metals, further increasing the risk of cross-contamination. Yes we thoroughly wash every needle, but given these above factors, we cannot guarantee that our needles are entirely free of every different type of metals. For severe allergy concerns, we recommend consulting with your healthcare provider before using our products.

Where can I purchase your products?

You can check our website at www.kollagesquare.com to find a retailer near you. Our interactive map will show you the locations kollage SQUARE™ is sold. Or you can go to Kollage SQUARE Needles Store (kollagesquarestore.com) and order direct from the manufacture.

Why are my needle colours a slightly different shade of gray?

All our needles go through a special process that protects the needle and ensures a lifetime hard coating. A little insider information! Our needles are not painted, we process them through a special application called Anodizing. This process uses electricity to change the aluminum into a super hard material. We have processes to closely match the colour, but the density and electrical charge is different with every batch. So just think the needle you have in your hand is individual no two are a perfect match. This process lets you have a needle that lasts a lifetime without chips or fading.

What makes us different from other needle manufacturers?

We are committed to producing high-quality products free from defects. One of the things that makes us different from our competitors is that we offer a lifetime warranty for all manufacturing defects on our products. We want you to love your Kollage hooks and needles today, tomorrow and forever!

We also think our mission makes us different from other needle and hook manufacturers. Every needle purchased enables us to continue to provide inclusive training, real work experiences, and employment for people with disabilities.

With your help, we truly are “knitting lives together” by assisting barriered individuals to master the stitches they use daily to create employment and change their lives.

 

How are kollage SQUARE needles lengths measured?

Circular Needles: the measurement is total length from tip to tip including the cable and joints. 

Interchangeable Needles: the measure of just the cable separately from the needle as needle length varies.

Straights, DPN and crochet hook: are measured from tip to tip.

(please note on the cable. We allow an extra 1/2 inch tolerance for production on cable length, so if you measure the cable accurately you will notice its slightly longer then the posted measurement)

How pointy are kollage SQUARE needles?

Customers love our super pointy needles or technically called “Sharp point”. More designed for fine yarns and intricate stitch work. Every customer choice of knitting needle pointiness depends on your personal preference, the type of yarn you’re working with, and the specific project you’re undertaking. Experimenting with different types of needles will help you determine which pointiness works best for your knitting style and needs. As you move into our larger sizes such as the chunky needles we move the point to a more “Blunt point” style. Here is a picture of a US4 beside a BIC pen for graphical reference. The smaller the size the more pointy the end will be.

Why is the etching not showing up on my needles anymore?

If the etching is not showing up like it used to, that’s likely because dirt and oils from our skin gets into it. 
 
Solution: wipe acetone on it and it will show up like new!
Closeup of the DPN needles etching