Contact

All our needles are hand made by our team and we are working very hard to produce stock as quickly as we can to keep up with demand.

We have created this website to make your purchasing process as comfortable, safe and efficient as possible. If you need help please fill out the below form and we will get in contact with you.

Contact form

Warranty Questions

We ONLY process warranties/refunds on the website. Warranty/refunds are not processed by phone or email.

Returns - 30 days full refund when purchased on our website. We will process refund when product is returned to our location.

It’s simple! Lifetime Warranty on all our Needles, if the manufacturing quality is not 100% we will replace the Needle!

(only replacement on needles produced after 2019, needles from previous companies not honored for warranty, replacement will be shipped after payment of shipping is paid)

Click for Warranty form